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Restoration Contractor Dos and Don’ts

Restoration Contractor Photo paulbr75 / Pixabay

After a household disaster, it’s sometimes hard to do all of the necessary research to find the right restoration contractor for the job.  You might find yourself settling for just an okay job, or one that seems to be the cheapest. But you have to be careful with who you decide to hire. To help you out, here are some basic dos and don’ts for restoration contractors.

DO Check Credentials

Ideally, you should find a restoration contractor through a referral. Try a friend, coworker, or family member who has had work done before and can vouch for a job well done. The next best thing is to check the contractor’s credentials. Do they have a website listing their information? Are they licensed and knowledgeable with the procedure you need done? If you call their number, is customer service available for you? Do they answer your questions? Remember that you will likely be working with this company for a while, so they need to be good and easy to work with.

DON’T Assume All Contractors Are the Same

Don’t check one restoration contractor and then assume it’s the best you’re going to get. Research a few contractors and compare the differences. It’s not just about price. Contractors can be certified in different areas, specialize in certain types of jobs, and might be used to work that isn’t what you’re looking for. Likewise, don’t be discouraged if you find a dud in your research. They are one of many different companies for you to choose from.

DO Understand How to Make Payments

Once you are quoted a price, ask how it should be paid. Do they take your insurance? Does the damage even fall under insurance? You want a restoration contractor that will work with you to make payment easy. Ask if you’ll have to pay upfront or if they will take payments through your insurance. If you need to make multiple payments, you should know if they accept that as well. Each company could have a different answer.

DON’T Forgo A Contract

All work should be done under a contract. DO NOT allow a restoration contractor to get started without one. It is in both your and the contractor’s best interests to have everything in writing. It holds workers accountable to do their job and holds you responsible for payment. Insurance may not pay if there’s no contract.

Hiring a restoration contractor for your household project is a big job. The job needs to be done well, so your research needs to be thorough. Make sure you are happy with who you choose. At Kelley Klean, we are IICRC certified and available 24/7 through customer service. Whether you need basic repairs or have an emergency, we will be there for you. Call us today at 573-214-0990.

The Advantages of Working with a Full Service Restoration Company

photo by jarmoluk-

photo by jarmoluk-

After an emergency, the task of cleanup can seem overwhelming. Many homeowners make this process harder on themselves by hiring different companies to handle different portions of the repairs. In many cases, finding a specialist is the best thing to do. When it comes to comprehensive water damage repair, however, you want to find a full service company. The advantages of working with a full service restoration company just stack up.


Prioritize your cleanup

When you contract with different restorations companies, contractors, and cleaners you end up with various workers not pulling together. Every company is going to think that their problem is the problem to solve first. They’ll get into each other’s way, and could even end up undoing some of each other’s work. If you have a cleaning company working in the same room with, say, fire damage restoration workers, some ash is going to get onto a freshly cleaned surface.

If you don’t have your workers come at once, you’re still faced with the problem of deciding what’s a priority and what’s not. Comprehensive water damage repair needs to take the urgency of your problems into account. One company is better able to assess and strategize to address the worst problems first.

Less insurance paperwork

You have to submit information to your insurance agency for every service you hire. The teams all have to submit estimates. These estimates need approval or contesting, meaning the paperwork piles up. Any mistakes, and the process will take longer, while your home’s condition worsens.

The fewer sheets of paperwork you have to fill out, the better. Your insurance claim can progress more smoothly when you only have to deal with paperwork for one company. Comprehensive water damage repair through one company allows for uniform labor costs, whether they’re pumping out a flooded basement or treating the mold infestation that grew in the dampness.

A comprehensive estimate

Comprehensive water damage repair factors in a lot of individual processes. If you have one company providing all the essential services, you see at a glance how much the project is estimated to cost. When you’re juggling estimates it can be easy to misplace or misread one. An estimate that covers the whole process won’t leave you with a surprise bill at the end of the day.

No gaps in repairs

Comprehensive water damage repair can take a long time. When you’re spreading that work out, you have to hope that everyone’s schedule aligns. You also have to hope that you haven’t forgotten anything. When you have major repairs that need to get done, small things like having the carpets professionally cleaned can slip through the cracks. While that doesn’t sound like a disaster, bacteria and mold can breed in the carpets. When they spread, they cause rot throughout your house and can even pose a health risk to your family. One company offering comprehensive repairs makes sure that nothing slips through the cracks.

Full service restoration companies ensure that your home is repaired efficiently. You don’t have to juggle paperwork and hope you’ve remembered all the services you need. Entrusting your home’s repairs to one company, streamlines the process and gets you back into a cleaner, safer home faster.