Types of Storm Damage and Repairs

Storm Damage Photo 12019 / Pixabay

Storm damage to your home can come from a number of factors. The bigger the storm, the more likely for a large amount of damage. In order to properly prepare, you should know the difference between the storms and their damaging effects. Below, we’ve highlighted the top four damaging storms and their effects.

High Wind Damage

Whether from a thunderstorm or hurricane, high-force winds can cause damage to the exterior of your home. 50-60 MPH winds are sufficient cause for concern, but the winds can get up to even 100 MPH – or higher. High winds pick up debris and anything surrounding your home that isn’t anchored down. If something is large enough, it can break into your home through a wall, window, or roof. Your safest bet is to bring inside anything not anchored down. And if the winds are supposed to get really high, board up your windows.


With tornadoes, not only do you have to worry about the high winds, but there’s also the chance a twister can pick up debris and spit it back out. In Missouri, we are well versed in tornadoes. Unfortunately, sometimes tornado damage can be considered an “act of God” and is not covered by insurance. To prepare for a tornado, one of your steps should be calling your insurance company to see what will be covered and what might come out of your own pocket.

Debris Damage

You secure your items the best you can before a large storm, but sometimes the storm damage is out of your hands. We’ve seen the damage caused by outdoor furniture, large toys, and even vehicles. Sometimes the damage is caused by debris that isn’t even your own. There’s also the possibility of tree damage, water damage, and ground damage. With these things, you can’t really prepare for the unknown, but it’s good to have an exit plan in case your home becomes uninhabitable.


Finally, hurricanes, flash floods, tornadoes, and large storms can all bring flooding. Storm damage from a flood can lead to damaged foundations, mold damage, and bacteria growth. Before a large storm, check all of your piping and drains for cracks and leaks. Even though you can’t prevent a naturally occurring flood from a lot of rain or an overflowing body of water, you can make sure that your home is safeguarded from storm damage by securing your water sources.

Storm damage is devastating after the fact. You look at your home and wonder how it even happened and what the heck to do now. Let Kelley Klean be there for you. We are available 24/7 to asses and repair your storm damage. Give us a call today at 573-214-0990.

The Dangers of Standing Basement Water

Basement water removal photo globalenergysystems / Pixabay

Flooding in your basement is cause for concern after a leak, a flood, or other types of disaster. Standing basement water is dangerous if not disposed of properly. There are three common forms of water damage to check for that relate to the quality of the water. The darker the water is, the more hazardous it can be for your health. Basement water removal is critical to keeping your home safe and preventing serious illness for you and your family members.

Clean Water

As you can tell by the name, “clean water” is the safest form of water damage. Typically, this type of damage comes from pipes and other water lines inside of the home. Drying the affected areas is the recommended treatment and can take around 3 days to complete. Because the water comes from inside your home, there aren’t contaminants for you to be worried about for health reasons. While you do want to remove the water as soon as possible, it’s not a health risk at this point.

Grey Water

Now, if clean water sits for more than 48 hours, it will then be classified as “grey water.” Though it’s initially clean, water that sits for a long period of time will be contaminated by appliances such as washers and dryers, water heaters, and anything else that might be kept in your basement. As long as the water is cleaned within a three-day window, you can hire a basement water removal company to dry the affected areas without needing to take further action. However, the longer you wait, the more things like carpets and clothing might become unsalvageable due to waterlogging.

Black Water

The most dangerous and toxic form of water damage is “black water.” This is water that contains sewage and other biohazardous materials. This water should not be handled by anyone in your household. You will need to call a basement water removal company right away so they can dry the affected area. Unfortunately, anything that the black water touched will need to be thrown away for your health and safety. Porous materials that were exposed to the black water can still contaminate your household if not disposed of properly.

Call a basement water removal company right away when you see water damage in your home. The quicker you can dry the area, the more you may be able to save of the damaged materials. Please do not come into contact with the water or try to drink it, even if it’s categorized as “clean,” for your own safety. Kelley Klean is the right restoration team for the job. Give us a call today at 573-214-0990.

What To Do If Your Commercial Basement Has Flooded

water extraction

Wickedgood / Pixabay

Standing water in your commercial basement can be very dangerous. You’ll want to hire someone to do water extraction as soon as possible. Don’t try to extract the water yourself. Wait and hire a professional with the right tools to remove the water safely and repair any damage once the water is gone. Here is what you should do in case of a commercial basement flooding.

Evacuate the Basement

It’s no longer safe to stay down in the basement once flooding has started. According to the IIRC, the flooded water is a Category 3 and could be crawling with microorganisms and other contaminants. Don’t try to wade through the water to save anything in your basement. After professionals remove the water, that’s when you can take care of drying your furniture and soft goods.

Call a Restoration Company Immediately

Restoration companies have the right equipment to remove any standing water safely. Since you can’t know exactly where the water came from, any contact with the water could be dangerous. Allowing a professional restoration company to use water extraction equipment handled by certified professionals will give you peace of mind that the water will be extracted safely and thoroughly.

Come Up With A Drying Plan

Once the water has been extracted, you’ll need to work with the restoration company to dry out your basement and anything that was left behind in the flood. There are many ways to dry carpets, floors, furniture, and soft goods. Find a restoration company that can handle all of these areas so they can restore your basement to the way it was before. Unfortunately, there may be things like papers and files that can’t be restored, and those will need to be disposed of.

Work With Your Insurance Company

Stay in contact with your insurance company throughout the hiring, drying, and payment process to make sure everything runs smoothly. Restoration companies may speak to your insurance provider directly for their payment. It’s always a good idea to do research on restoration companies prior to hiring to make sure they will take your insurance.

Flooding in your commercial basement can be scary. Let the professionals handle all of your water extraction needs. If you have flooding in your basement, call Kelley Klean for 24-hour emergency service. We are an IIRC certified company that can handle all your restoration needs. Call us at today 573-214-0990.

Steps to Take if Your Pipes Freeze

Frozen Pipes

Photo by Harry Grout on Unsplash

Winter is far from over. Are you surviving all the snow? Is it possible you have frozen pipes? While it’s cold, you may be tempted to stay inside and leave any restoration services until after the winter weather leaves. By the time warmer weather hits, though, the damage may be vast. If you have any reason to think you might have frozen pipes, follow these steps.

Locate The Frozen Pipes and Thaw Them

Most likely you’ll find the frozen section of your pipe in an exposed area, ones that lead outside or along a wall. Pipes will be blocked with ice and you’ll need to get the ice out to keep them running. Locate any faucets that are connected to the frozen pipe and open them up. Then use hot water or an electric heating device to thaw the frozen area and allow the ice to melt and run out of the faucets.

Check Your Faucets

Once you’ve found one frozen pipe, you’ll probably find more. Don’t stop your search because you think you’ve found the problem. You’ll know there are more frozen pipes if any of your faucets are no longer running. Once you’ve taken care of all of your frozen pipes, let all of your faucets drip slightly to keep them from re-freezing.

Check For Damage

Frozen pipes can often cause damage. The ice will expand and cause the pipes to expand and sometimes crack. While frozen, the pipes will keep the ice inside and prevent further damage. But once things start to heat up, you may have leaks inside your home. Always check for further damage beyond the ice to prevent water damage or broken pipes.

Call a Restoration Service

All of the above can be done on your own, but when in doubt call a restoration service. A professional can locate any frozen or leaking pipe quickly and can repair the damage. If left too long, you risk the possibility of more damage.

Frozen pipes may seem like a common occurrence during the winter, but that doesn’t mean they shouldn’t be taken care of quickly and efficiently. If you encounter any frozen pipes or other water damage, call us at Kelley Klean. We are a full-service restoration company with a lot of experience in frozen pipe damage, as well as overall water damage. To learn more about us or to get an estimate, call today at 573-214-0990.

Preventing Winter Water Damage

Those who have experienced winter water damage know that restoring a home or commercial space can be very difficult. Harsh winter weather can make repair work slow. Ice settling indoors can cause further damage to a home’s structure and prized personal possessions. Normal work schedules are halted until things can be brought back to normal. A lot can be done to prevent winter water damage, though. Simple steps heading into seasonal change, and winterizing homes and other buildings, will save a lot of heartache. Here are a few tips on what you can do to prevent winter water damage.

Winterproof Your Home or Business

Winterproofing your building can help prevent water damage in your home or office. Sealing open doorways and windows will help stop any leaks from coming in. Sealants are readily available at most home-improvement stores. Insulate any exposed water or drain pipes. Pipes should be wrapped with electrical heating tape and then covered with foam insulation. Pipes in unheated areas of a house, like in an unfinished basement, are at greatest risk of bursting. If possible, shut off the water supply to outdoor faucets. Make sure gutters are clean. This needs to be regularly checked in the winter so an ice dam doesn’t cause water buildup. Before any severe winter weather, it’s also a great idea to get your roof checked for any cracks or leaks. If you’re planning on going on a winter vacation, it’s recommended that all water sources are shut off until you return.

Weather Reports Will Warn of Water Damage

Homeowners and business owners should stay on top of weather reports during the winter. TV channels are good at giving weather warnings when floods are anticipated as a result of heavy rain or snow. When heavy snowfall occurs, water damage is possible for a few days after because of higher water levels and runoff when the snow melts. Flood and heavy precipitation warnings will make you glad you took steps to winterize your home or building. If your home or office is at a heightened risk of flood damage during heavy rain or snow, extra precautions like building temporary barriers in doorways and windows will help.

Ask a Professional to Take a Look

A lot of damage restoration companies will help homes and businesses make sure they are prepared for winter. A technician can do a full inspection of your home. They will be able to tell you specific things you can do to prevent water damage and protect your home or business. The restoration team at Kelley Klean has been helping clients avoid water damage for years. Get in touch today if you’re interested in talking about what you can do to prevent water damage this winter, or need water damage repairs.

How To Winterize Your Plumbing and Pipes



Skitterphoto / Pixabay

Living in Missouri means dealing with winter. While you may enjoy looking at and playing in the snow, winter comes with some cold temperatures. Those cold temperatures not only mean you need to bundle up and stay warm but so does your plumbing. In other words, your plumbing and pipes need winterization. Winterization help prevent your plumbing pipes from freezing. Freezing pipes can lead to leaks and breaks in the home. Following these simple steps will help with flood prevention in your home during the winter.

Insulate Your Pipes

The best way to keep your pipes warm is to insulate them. Insulating your pipes is simple. You will first need to buy thick insulation (found at your local hardware store or online). After purchasing the insulation, you will want to wrap the insulation around your pipes. Try wrapping heat tape around your pipes before adding the insulation for better results. Like any other do-it-yourself project, be sure to read any manufacturer’s instructions to ensure the best and safest results.

Fix Exterior Cracks

Exterior cracks allow more cold air to enter your house. The more cold air that fills your home, the more likely it is that a pipe will freeze and burst. To prevent air from getting in through cracks, you will need to locate and fix any exterior cracks. All you have to do to fix a crack is fill it with caulk or spray insulation.

Let Your Faucets Drip

Pipes during the winter month are more likely to freeze and burst at night when the outside temperature drops below freezing. Allowing your faucets to drip a little at night will help keep them from freezing and bursting. The little water that goes through your pipes when dripping is enough to keep your pipes warm.

Open Up Your Cabinets

If your pipes are close to an exterior wall, then they are more likely to freeze. Since exterior pipes receive a little extra cold air flow, they will be the first plumbing pipes to freeze and burst. To prevent your pipes from freezing and bursting, simply open up any cabinets underneath the sink. Opening up your cabinets allows for more warm air to reach your pipes and keep them from freezing.

Insulate Garage Doors, Crawl Space, and Basement Windows

Cold air loves to enter your home through any little crack it can find. A couple of places to look at are your garage door, crawl space, and basement window (if applicable). Any little air pocket in these places will allow cold air to get to your pipes. If too much cold air gets to your pipes, they will freeze. Prevent any air pockets in your garage door, crawl space, and basement windows by adding insulation.

My Pipes Froze and Burst…What To Do?

You can winterize your plumbing pipes and hope they will not freeze and burst, but this isn’t always the case. If you have a flooding problem due to a burst pipe, then call Kelley Klean. Kelley Klean will come out and fix any water damage you may have. Contact Kelley Klean today!

How to Keep Your Carpets Mold Free After Water Damage

water damage

Photo By: DarthZuzanka | Pixabay


Have you had standing water in your home recently? Whether it’s from a storm or a leaking pipe, flooding can cause unnecessary headaches. Dealing with water damage can become worse when the carpet is wet. Wet carpeting can lead to mold growth. It does not take a lot of water for mold to start growing. If you follow these simple steps, it will reduce the chances of mold growing under your carpets.

Dry Water Quickly

The first step in treating any water damage is to clean it up quickly. Allowing moisture to sit underneath your carpet for an extended period of time increases the chances of mold. You should try to deal with water damage within 48 hours. It is best to use a wet vacuum first to remove all the excess water.

Create Good Airflow

Having good airflow in the wet area helps to dry the area more quickly. Opening windows and using high-power fans will let the area dry faster. You will need to be patient when it comes to drying out your carpet as it does not happen overnight. When you think the carpet is dry, you should continue to run the fans for 24 hours for at least a week. Taking this extra step will help ensure no mold is growing underneath your carpets.

Replace Carpet Padding

When your carpet gets hit with water, the area that gets the most damage is your carpet padding. Your carpet padding absorbs most of the water, and it is hard to remove all the water. After your carpets are wet from water damage, you will want to replace your carpet padding to reduce the chances of mold growth.

Steam Clean Your Carpets

Steam cleaning your carpets is an important step to prevent mold. When you steam clean your carpets, it pulls the toxins out of the carpet. The toxins that are removed are the same toxins that can cause mold growth. You can steam clean your carpets yourself or call a professional.

Sanitize Walls and Baseboards

To help prevent mold from spreading, you should sanitize your walls and baseboards. If mold starts to grow on your walls and baseboards, it can spread to the carpeting. Be sure to use a cleaner that will get rid of mold. You may have to call the professionals.

Use a Dehumidifier

After water damage, there could be excess moisture in the air that you are unaware of. Running a dehumidifier will eliminate any moisture in the air that can cause mold and mildew to start growing. A dehumidifier will also help dry out the area more quickly.

Call the Professionals

Following these steps will help reduce the chances of your carpets growing mold underneath them. However, the safest way to get rid of mold completely after water damage is to call the professionals at Kelley Klean. Kelley Klean will not only make sure to take care of your damp carpets, but they will also take care of any other damage from water that you cannot do yourself. Contact Kelley Klean today for more information.

Do You Have a Dry Basement? Keep It That Way With These 5 Tips

dry basement

guoyakun | Pixabay


Whether it is flooding due to rain or dampness due to a leaky pipe, a wet basement is never fun. Not only is the cleanup not fun, but it can be expensive. Keeping your basement dry is the cheaper and easier way to go. But how do you keep your basement dry? Following these five tips will help keep your basement dry and save you money.

Use a Dehumidifier

One of the main causes of basement humidity is the way air moves through your home. When outside air travels through your house, it moves upward and is replaced from the bottom up. The humidity in your basement can become worse if the outside air is more humid. Thanks to the movement of the air and other factors such as the moisture permeating through the foundation wall, your basement tends to be the most humid place in your home. Using a dehumidifier will help to reduce the humidity in your basement and keep it dry.

Insulate Pipes

You may think to insulate your pipes to prevent them from freezing. However, insulating your pipes will also help to keep your basement dry. During the hot summer months, your cold water pipes sweat. The sweating of these pipes can lead to more moisture in your basement, especially as they drip. Adding foam insulation is a cheap and easy way to prevent your pipes from sweating in the summer and freezing in the winter.

Keep Water Away From Your Foundation

Water usually enters your basement through the foundation. There are a few ways to prevent water from seeping through your foundation, but you have to maintain them.

The first preventative step is to inspect and clean your downspouts and gutters. Gutters and downspouts help direct water away from your foundation. However, leaves and other debris can build up in your downspouts and gutters. If not cleaned properly, the backup will cause water to leak down the side of your house. When the water reaches the ground, it will saturate the ground around your foundation.

The second preventative step is to pay attention to the grading of your landscaping. Your landscaping should have a slight pitch to move water away from your home’s foundation. Some homes are built with a pitch, while others wash away over time. Look for problem areas and take care of them immediately.

Patch Holes and Cracks Immediately

All it takes is one small crack to let water into your foundation. If you start to see water on the walls of your basement, it is crucial to find the source quickly. If you find that it is from a hole or crack in your foundation, then fill it immediately. Leaving holes and cracks in your foundation will lead to greater problems later on.

Use Water-Resistant Paint

Your basement tends to have more moisture than the rest of your house. The additional moisture will cause your walls to become damp. The best way to avoid damp walls is to use a high quality and water-resistant paint.

Your Basement Doesn’t Stay Dry

There are some cases where your basement won’t stay dry. In these instances, it is best to take care of the issue quickly. Call Kelley Klean to take care of water in your basement.

Preventing Ice Damage During the Winter Months


ice damage

Photo by: june66 | Pixabay


Whether you want to admit it or not the winter months are upon us. Winter in Missouri means freezing temperatures. Along with freezing temperatures comes ice on the roads, driveways, and roofs. The last thing you want to deal with during the winter is ice damage to your home. While you are preparing the rest of your home for winter, be sure to do the following things to prevent ice damage.

What Causes Ice Damage?

The first thing you want to understand is what causes ice damage – or more than likely, water damage from ice. Damage from ice occurs when there is an ice dam. An ice dam happens when there is snow on your roof, the upper portion of your roof’s temperature is higher than 32 degrees Fahrenheit, and the lower part of your roof is below 32 degrees Fahrenheit. The temperature outside also has to be below 32 degrees Fahrenheit. An ice dam occurs when the snow at the upper part (the warmer section) starts to melt. As the melted snow runs down your roof, it hits the lower part (the colder section) and freezes. The frozen section becomes an ice dam. The water from the melting snow starts to back up due to the ice dam. The standing water on your roof finds any little crack or hole to leak into.

How to Prevent Ice Dams

The biggest thing you can do to prevent ice damage is to prevent ice dams from forming on your roof. The key to preventing ice dams is by controlling heat loss from your home.

Make the Ceiling Airtight

The first course of action you want to do is to make the ceiling airtight. A lot of air can escape from your ceiling into your attic. You will want to make sure you find any leaks and cracks and seal them off. Another way to make your ceiling airtight is adding additional roof/ceiling insulation. More insulation ensures that less heat escapes. When you do both of these things, more snow can build up on your roof. You want to be sure that your roof can withstand the additional snow.

Keep Gutters Clean

Cleaning your gutters is not something you should only do during the fall and spring months. You should keep your gutters clean all year long, especially during the winter months. During the winter if your gutters are clogged, then ice dams can become a bigger issue due to more backup.

What To Do When An Ice Dam Happens?

Even when you do everything you can to prevent an ice dam, they can still happen. When an ice dam happens, be sure you take care of it right away. The longer you wait the more ice damage can happen. If you have an ice dam that has caused water to leak into your home, it is time to contact the professionals. The professionals at Kelley Klean can help deal with any water damage that occurs from an ice dam. Don’t wait until all your ceilings are leaking – call Kelley Klean today!

Five Things Your Water Damage Restoration Team Wants You to Know

Water damage restoration teams are willing to jump in when there’s a mess to clean up. The team is there to assist you during the stressful and difficult time directly following a massive water leak in your home or business. Here are five things these teams wish they could tell you before the water leak, as you find the water leak and before you call on a water damage restoration team.

If It’s Clean Water, It’ll Be Ok

One of the major types of water damage is from clean water sources. For example, your leak could from a burst pipe or leaky plumbing. These sources typically contain clean water. Even though the cleaning process will take time, it will be alright in the end. With the right contractor, who has the right tools, cleaning up clean water spills is a problem with a solution.

If It’s Sewage, It’ll Be Ok (Just a Little More Tricky)

Once you realize there’s a leak in your home or business, you need to determine the source. For example, if you have a sewage leak, the cleanup will require more steps than a clean water leak. The most important thing to remember is that sewage water is going to contain all kinds of viruses and contaminants. If you discover a large sewage leak, call a professional. Don’t try to clean it up yourself.

The Water Damage Restoration Team Will Have a Response Process

Standing water, clean or sewage, can be terrifying. Remember that any expert you call to come in will make a plan first. Your water damage restoration team will assess the situation. From there, they work and communicate with you to make a clear plan of action. While what seems like inaction might be frustrating, trust the process.

Don’t Forget to Call the Insurance Company

Your first call upon discovering a massive water leak should be to a professional cleaning company. Your next call should be to your insurance company. Many insurance companies will work with a water damage restoration team to help cover the cost, either partially or entirely. Your insurance company will also help you file a claim. This will help you regain any costs associated with lost or damaged items.

A Solid Process Will Take Time, But It’s Worth It

It might seem like the cleanup process plan takes longer than seems reasonable. If you feel that way, ask the water damage restoration team for specifics. Many times there are dozens of steps to get your property as closely back to normal as can be. This process is often lengthy. That is only because the team wants to make sure that they get the job done right the first time.

If you find yourself in a position with a home, business or rental that’s flooded do yourself a favor and call a professional. Cleaning up water damage on your own can be challenging and sometimes downright impossible. Kelley Klean’s team has the tools and the manpower to help you clean up any type of water damage that might occur on your property or business.